FAQs

Plumbing Questions, Answered

Answers to the questions Adelaide homeowners ask us most, from blocked drains and hidden leaks to hot water, renovations and quotes.

Blocked drains

How does hydrojet drain cleaning work?

Hydrojet drain cleaning uses water at very high pressure to clear a blocked drain. A hose with a jetting nozzle is fed into the pipe, and the water scours the pipe walls to break up and flush out the blockage, such as grease, sludge and silt. All our drain cleans come with a 6-month warranty.

What does a CCTV drain camera inspection show?

A CCTV drain camera inspection shows the inside of your pipes on a screen, so we can see what is causing a blockage. It can show tree root intrusion, cracked or broken pipes, displaced joints and build-up. It also shows where the problem is, so the right repair can be done the first time.

What causes blocked drains?

Common causes of blocked drains are tree roots, fat and grease, food scraps, hair, wet wipes and damaged or sunken pipes. A blockage that keeps coming back often points to a problem inside the pipe, such as root intrusion or a cracked pipe. A CCTV drain camera inspection can show the cause so it can be fixed properly.

Leaks

What are the signs of a hidden water leak?

The most common sign of a hidden water leak is a water bill that is higher than usual. Other signs include damp or stained walls, a musty smell, mould, lifting floors, cracked tiles and the sound of running water when nothing is on. If you notice any of these, contact a licensed plumber for leak detection.

How can I check for a leak using my water meter?

Turn off every tap and water-using appliance, then read your water meter. Check it again after about 30 minutes without using any water. If the reading has changed, water is likely escaping somewhere in your pipework. Contact us and our licensed team can find the leak and repair it properly.

Hot water

What should I do if my hot water stops working?

First, check that the power or gas to the system is on. For an electric system, check your switchboard for a tripped switch. If the system is leaking, turn off the cold water valve to the unit and the power or gas, then call a licensed plumber.

Can I get temporary hot water while my system is replaced?

Yes. Running Hot Plumbing Co can install a temporary hot water system so you are not left without hot water until your replacement system is installed. Ask about temporary hot water when you contact us for a quote on hot water replacement.

What types of hot water systems do you install?

We install gas, electric, heat pump and solar hot water systems. Our licensed plumbers can explain the options and recommend the right system for your home. If your old system has failed, we can install a temporary system so you are not left without hot water.

Should I repair or replace my hot water system?

It depends on the age and condition of the system and what has failed. Some faults, such as a faulty thermostat or valve, can often be repaired. A leaking tank usually means the system needs to be replaced. Our licensed plumbers will inspect the system and explain your options.

Renovations and new homes

How long does a bathroom renovation take?

How long a bathroom renovation takes depends on the size of the room, whether the layout changes and the fixtures you choose. A simple update is quicker than a full renovation that moves plumbing. Contact us for a quote and we can talk through the timeline for your job.

What does project management for a renovation include?

Project management means we run your bathroom, kitchen or laundry renovation ourselves, from first fix to fit-off. You deal with one team for the whole job, with clear communication from start to finish. Contact us for a quote and we can explain what is included for your renovation.

Do you do the plumbing for new homes?

Yes. We complete the plumbing for new residential builds in Adelaide, from first fix through to final fit-off. Our licensed team keeps the work on track and finishes it to a high standard. Contact us for a quote on your new home.

About us and quotes

Is Running Hot Plumbing Co licensed?

Yes. Running Hot Plumbing Co holds company licence PGE 267807, and Michael Wilson, who runs our jobs and team, holds licence PGE 286278. We are members of Master Plumbers SA and Master Builders SA, and we have been plumbing in Adelaide since 2015.

Do you offer emergency plumbing?

Yes. Running Hot Plumbing Co offers emergency and after-hours plumbing across Adelaide's eastern and north-eastern suburbs. If you have a burst pipe, a major leak or a blocked drain that cannot wait, call us on 0427 676 123.

Is your work guaranteed?

Yes. Our work is covered by a 12-month workmanship warranty, and all our drain cleans come with a 6-month warranty. Ask us about the warranty for your job when you request a quote.

How do I get a quote?

Quotes are free. Call 0427 676 123, email info@runninghot.com.au or send an enquiry through our contact page. Tell us your name, phone number, suburb and a short description of the job. You are welcome to email photos of the problem area, which help us understand the job.

Which areas of Adelaide do you service?

We service homes and businesses across Adelaide's eastern and north-eastern suburbs, including Walkerville, Medindie, North Adelaide, Toorak Gardens, Dulwich, Payneham, St Peters, Campbelltown, Unley, Norwood and Burnside. Not sure if we cover your suburb? Call us on 0427 676 123.

Do you do commercial plumbing?

Yes. Running Hot Plumbing Co provides commercial plumbing and fit-outs for businesses across Adelaide, as well as plumbing for homes. Our licensed team works to the same high standard on every job, with clear communication from booking to finish.

Still have a question?

Call us or send an enquiry. Quotes are free.

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